Apple® iOS 13 Compatibility with A2SB Mobile Application for Remote Deposits.

Apple® iOS 13 Compatibility with A2SB Mobile Application for Remote Deposits.

On September 19, 2019, Apple made iOS 13 available to iPhone® users. This new operating system introduces incompatibilities with a module that our Remote Deposit Anywhere App relies on to quickly and accurately capture images of deposited checks. These incompatibilities may result in intermittent failure to start capture modes (both auto and manual), cropped images, and poorly displayed messages in iOS Dark Mode.

Our Vendor is working on upgrading our app that will minimize potential service disruptions for Apple users who upgrade to iOS 13. Target dates for delivery of upgraded apps will be announced shortly.

Impacts to Remote Deposit App End Users

Users who upgrade to iOS 13 prior to delivery of the upgraded app may experience service disruptions. Once the upgraded apps are available, users will need to download the new version from the App Store®.