Ackk — My Email’s Been Hacked

by Amy Hebert, Consumer Education Specialist, FTC y Email’s Been Hacked

Friends and family are getting emails or messages you didn’t send. Or your social media accounts have posts you didn’t make. What can you do when it looks like someone’s taken over your account? Here are the steps you can follow if you get hacked (for details, read Hacked Email):

  1. Update your system and delete any malware
  2. Change your passwords
  3. Check the advice your email provider or social networking site has about restoring your account
  4. Check your account settings
  5. Tell your friends

Haven’t been hacked yet? Steps you can take to lessen your chances of getting hacked include using unique passwords — and safeguarding them — only clicking on links or opening attachments in emails when you know who sent them and what they are, downloading free software only from sites you know and trust, and not treating public computers like your personal computer.

And last but not least — help your friends and family avoid getting hacked, or recover from a hack, by sending them the FTC’s Hacked Email article.

The complete article can be read or printed online at http://www.consumer.ftc.gov/blog/ackk-my-emails-been-hacked.