Security and Fraud
Here at Ann Arbor State Bank we handle privacy and the security of your financial data with the utmost care. We encourage you to use the following practices to protect your financial data from scams and identity theft.
Identity theft and fraud are serious crimes that can wreak havoc on your finances, credit history, and reputation—and can take time, money, and patience to resolve.
Identity fraud is usually limited to an isolated attempt to steal money from an existing account such as a charge on a stolen credit card.
With identity theft, a thief uses stolen personal information, such as a Social Security number or bank account number, to open accounts or initiate several transactions in your name. This may cause financial loss or damaged credit. In general, identity theft is more extensive than identity fraud. If fraudulent transactions occur on your account, it does not automatically mean your identity was stolen. It may be an isolated incident of theft that can be quickly resolved.
The best detector of fraud or identity theft is you. Through proactive monitoring and best practices–including shredding of all important documents before tossing them–you can become more vigilant and act fast before any real damage is done.
Banking online gives you quick access to your accounts, so fraudulent activities can be detected sooner. Additionally, by taking advantage of online banking and bill pay, e-statements, and good old-fashioned paper shredding, you can reduce the chances of identity theft via dumpster diving.
What should I do if I believe my identity has been stolen?
If you suspect you are a victim of identity theft, follow these steps:
Immediately contact your bank and credit card providers by calling the phone numbers listed on your statements. Close all accounts and open new accounts with new account numbers.
Contact the Federal Trade Commission (FTC) by one of the following methods:
- By Internet: http://www.ftc.gov/bcp/edu/microsites/idtheft/
- By phone: Toll-free 1-877-ID-THEFT (438-4338); TDD: 202-326-2502
- By mail: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Ave, NW, Washington, DC 20580
Contact the three major credit reporting agencies to put yourself on ‘fraud alert’ and request a copy of your credit report:
- Equifax® – PO Box 740250, Atlanta, GA 30374-0241, 1-800-525-6285, equifax.com
- Experian® – PO Box 1017, Allen, TX 75013, 1-888-EXPERIAN (888-397-3742), experian.com
- TransUnion – PO Box 6790, Fullerton, CA 92634, 1-800-680-7289, transunion.com
- Contact your local law enforcement agency.
If your mail has been stolen contact the U.S. Postal Service.
Contact the Department of Motor Vehicles to find out if a new license has been requested or issued in your name.
Keep detailed records of your efforts to resolve any theft of your identity, including:
- Log the date, time and amount of any unauthorized activity on your accounts.
- Log the date, time, duration and cost of any phone calls.
- Log the date and cost of any mailings.
Learn more about identity theft and credit fraud
If you want to know more about identity theft and credit fraud, the following nonprofit websites are excellent sources of information and additional contact information.